CURRICULUM VITAE - Employment Details

This page gives details of the various jobs tha make up my main career, in reverse chronological order. I also had a number of teaching jobs at the same time.

• I was hired by Lotus in June 1994 with a job title of  Localisation Project Manager. I managed a group of engineers working on the localisation of software applications. The products I worked on included 1-2-3,WordPro, SmartSuite and Notes. We localised these products into roughly 20 different languages. It was my responsibility to manage the group's schedules and priorities and well as overseeing the development of the processes and tools used.
• In 1995 the Lotus company was bought by IBM, but it continued to operate as am independent subsidiary.
• In 1996 I was promoted to Development Manager, where I continued to work on Localisation but my level of responsibility/accountability was increased to include total control of budgets and people management.
• In January 2000 I was promoted to the grade of Senior Development Manager. This meant that I was a second line manager with other managers reporting into me. I was initially given responsibility for developing national language support in Lotus Notes and Domino (i.e. ensuring that the product was capable of working various locales and dealing with text in a variety of languages). The most challenging aspect of this was developing support for BiDirectional languages (e.g. Arabic or Hebrew) where the text is written from right to left, while embedded numbers or segments of text in other languages such as English or French are written from left to right.
• In January 2001, my responsibilities were expanded to include the Dictionaries and Linguistics Tools Team. This was a worldwide team developing roughly 30 different language dictionaries and associated tools used by IBM products for Natural Language Processing tasks (e.g. spell checking or morphological analysis).
• In 2003, I also became Program Director for the newly launched IBM Dublin Centre for Advanced Studies (CAS). This centre runs a number of programs aimed at strengthening the linkages between the IBM Dublin Software Lab (DSL) and local academic researchers working in related fields. More details can be found on our web site.
  

• Designed and developed a system for managing the installation and licensing of software products in a network of heterogeneous computers. This system had the following features:
• It had a MOTIF graphical interface
• It used a relational database
• It had a client server architecture
• It worked on many different platforms (VMS, UNIX and PC)
• It comprised of over 80,000 lines of C code.
• Managed software projects which involved up to 10 other engineers.
• Led a team which implemented improvements in our software development process.
  

• Developed and implemented CDROM pre-mastering software.
• Advised plant staff about opportunities arising from distributing software on CDROM.
• Set-up a process for publishing software on CDROM (which was significantly different from the process used with traditional media types).
• Initiated a feasibility study on setting up a CDROM manufacturing operation.
  

• Managed a group of three persons.
• Was responsible for the quality of all flexible diskettes and tapes purchased by Digital in Europe.
• Worked with vendors to develop production capabilities for new types of tapes and disktettes.
• Implemented a quality improvement program in the tape replication process which allowed the company to eliminate 100% verification of all tapes.
  

• Analysed customer returns to determine the cause of failure.
• Designed tests and test equipment which ensured that the product met the customers requirements.
• Co-ordinated the adaptation of the production process to handle new diskette types.
• Trained customers about the correct use and testing of diskettes.
  

• Designed and constructing electronic test equipment.
• Wrote software for a PDP-11 system which controlled experiments.
  

• Designed fixtures.
• Supervised assembly work
• Maintained machinery.
  

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